Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern GetaPBX's relationship with you in relation to this website.

The term 'GetaPBX' or 'us' or 'we' refers to the owner of the website whose registered office is 511 Tiffany Street, Attleboro, MA. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without [business name]'s prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Massachusetts and the United States of America.

Return Policy

1. All returns must be initiated within 30 days from when the products are delivered to you. All returns require an RMA number and must be received by a GetaPBX employee within 15 days of receiving said number.
2. You can contact us at service@getapbx.com to receive an RMA number, please include your order number, your name, the product that you wish to return, and a reason for the return.
3. Customers are responsible for all return shipping costs, including on defective merchandise. Packages that arrive COD or Postage Due will be refused.
4. All products must be received in new, resalable condition. The condition of the product will be determined at our discretion.
5. A 20% restocking fee will be charged for all non-defective returns. A larger restocking fee may be deducted if the returned merchandise is not resalable (for example, a tamper-proof seal broken, the packaging damaged, the product scratched, manual or software missing, etc.).
6. Packages refused by the customer will be restocked with a 20% fee deducted from the refund. In addition, any postage due or brokerage fees associated with recovering a refused package will be deducted from the refund.
7. Shipping charges are not refundable under ANY circumstances once an order has shipped.
8. We do not cross-ship replacements for defective items, but we may waive the restocking fee on a return for a refund if the customer places a new order for a replacement product BEFORE the return is processed and informs our customer service team of the new order number.
9. Authorized returns will be processed within 7 business days (business days exclude weekends, holidays, and the day the package is delivered) of when they are delivered. Unauthorized returns, refused packages and undeliverable packages can take up to 3 weeks to be processed and may be refused, returned to you at your expense, or restocked with a 20% restocking fee.